If you call our number 139 from your mobile, you will be connected to ALBAKARTA Customer Care service, finding the right answers about ALBAKARTA package.

You have the possibility to be informed

• Albakarta products and services
• Tariffs
• Coverage area
• Roaming
• SIM card barring in case it is lost or stolen
• PUK code

Furthermore, you receive assistance on:

• Activation and deactivation of AMC services
• How to make a better use of your handset

In all your future communications with Customer Care, it is important to have the user’s code. USER CODE is your identity in AMC database. It is the only means which verifies that the SIM card is yours. Customer Care agents will not be able to answer your questions if you do not possess the user’s code.